We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone all of the time. We are more than happy to provide a complete refund within 14 days of your original purchase.
A couple of small points:
- We will process your refund as soon as we’re able to. Before a refund will be granted, you must allow us to try and help solve any problem you have by asking for a support through Help Center.
- Refunds may only be issued within 14 days of the purchase date. After 14 days no refunds can be processed.
- Refunds will not be granted if you simply decide not to use the purchased products.
- Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
- Refunds do not apply to Updates&Support subscription, product bundles or discounted offers.
To submit a refund request, please contact us via contact form in Help Center.
